Cookie Policy
About this policy: This Cookie Policy is provided by A+ Hosting Inc., a Nevada corporation, and applies to all services purchased through any of our three brand websites: APlusHosting.com, ServerPoint.com, and ColossusCloud.com. The terms below apply identically regardless of which brand website you signed up through. References to "we", "us", or "our" in this document mean A+ Hosting Inc.
A+ Hosting Inc. ("we", "us", "our") uses cookies and similar tracking technologies on our website and Client Portal. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
Your consent. By continuing to use and navigate our website, services, applications, tools, or messaging, you are agreeing to our use of cookies as described in this Cookie Policy and in our Privacy Policy. If you have chosen to allow your browser to accept cookies (by specific action or by continuing to use a default setting that allows cookies), you are giving your consent to the use of cookies related to our website. You can control or disable cookies through your browser at any time. If you are visiting from the European Union or European Economic Area, you have additional rights under the GDPR to withdraw consent at any time.
1. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. As you browse, cookies help track your use of the site and personalize your experience. When you return, the server can read the information stored in the cookies on your device to tailor your experience of the site.
Cookies are widely used and are safe to store on your device. Almost all web browsers automatically accept cookies. You can choose not to accept cookies by changing your browser settings to reject them, or to require approval for each one. See Section 3 for information on managing your preferences.
Cookies are generally only deleted on a forward-looking basis. To remove cookies that have already been stored, you need to actively delete them through your browser.
2. More specifically
Cookies can be categorized by the purpose they serve and by whether they are considered a First Party Cookie or a Third Party Cookie, which describes who manages and controls the cookie and any information it collects.
First Party Cookies are set and controlled by A+ Hosting Inc. We have access to any data these cookies collect or store.
Third Party Cookies are set and controlled by external companies whose services are integrated with our website. Third Party Cookies are not covered by this Cookie Policy. We do not have access to or control over these cookies. To review or manage your data as held by these third parties, you will need to contact them directly.
Our cookies serve various purposes, but are generally either necessary or essential to the functioning of our website, services, applications, tools or messaging, help us improve performance or provide extra functionality, or help us to serve relevant and targeted advertisements.
3. Cookie control
You are always in control of your cookie preferences via your browser settings. Cookies are usually enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites. Most browsers allow you to view, delete, or block cookies, and to set preferences for specific sites or types of cookies. The Help menu on most browsers explains how to do this.
Cookies that are disabled through your browser will limit your experience of our website and many other websites online, because it may also block cookies that allow functionality or that are necessary for the site. Blocking only third party cookies may still impact the functionality of the website depending on the third party cookies being used.
Information our customer portal collects about your device and browser when you sign in is gathered via an internal API and does not involve cookies. It is described in our Privacy Policy under "Device and usage information collected by our customer portal."
4. Security and fraud-prevention cookie
Our Client Portal and shopping carts set one first-party cookie for security and fraud prevention. We built it and we control it. It is not provided by a third party.
| Name | sp_did |
|---|---|
| Type | First-party cookie. The same value is also kept in your browser's local storage. |
| Value | A random identifier (UUID), created the first time your browser visits our Client Portal or one of our shopping carts. It is not derived from your device. The identifier does not encode your name, email address, or payment details. We associate it with account activity to help detect fraud. |
| Lifetime | The cookie is set for 2 years. The same identifier is also kept in local storage, which does not expire, and each copy restores the other if one is deleted. In practice, the identifier stays until you clear both your cookies and your website data, as described below. |
| Set by | The Client Portal and the shopping carts of all three of our brands: APlusHosting.com, ServerPoint.com, and ColossusCloud.com |
| Sent with | Requests to our own API for sign-up, sign-in, checkout, payments, saving a card, and orders |
| Purpose | Security and fraud prevention. It lets us recognise when the same browser is used for several accounts, for example in repeated card testing or chargeback fraud. |
| Category | Strictly necessary (security). It is not used for advertising, not shared with third parties, and not sold. |
| Legal basis (GDPR) | Our legitimate interest in preventing fraud and protecting our customers' accounts and payments |
To remove stored copies of this identifier, clear cookies and website data for each of our Client Portal and shopping-cart domains you have visited. A new identifier may be created when you visit again.
Related: device fingerprint. Alongside sp_did, our Client Portal and shopping carts compute a device fingerprint for the same security and fraud-prevention purpose. It stores nothing on your device, so clearing cookies and website data does not remove it. It is described in our Privacy Policy under "Device and usage information collected by our customer portal."
Last Updated: October 2026